SYSTEMS ADMINISTRATOR-INTERMEDIATE

Job Information

LOCATION OF (1) POSITION TO BE FILLED: DEPARTMENT OF FINANCE & ADMINISTRATION, STRATEGIC TECHNOLOGY SOLUTIONS DIVISION, DAVIDSON COUNTY

This position requires CJIS & FTI fingerprints. This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

This position is designed as hybrid.

Qualifications

Necessary Special Qualifications: None.

Summary

Responsibilities

1. Monitors and responds to incidents using the problem management database.

Monitor Processes, Materials, or Surroundings:

1. Monitors systems log failure codes and researches resolutions.
2. Monitors Storage Area Network Tools that manages the arrays configuration and reporting tools.
3. Monitors the health of Hosts and Virtual Guests for potential issues, notify and suggest solutions for resolution.

Developing Objectives and Strategies:

1. Serves as part of the IT Infrastructure Team in developing and implementing next generation backup systems' architectures around backup products.

Interacting With Computers:

1. Assists in adding network attached storage (NAS) and Storage Area Network space.
2. Assists in configuration of Network Attached Storage for Network File Shares (NFS) and Common Internet File System (CIFS).
3. Assists in connecting and monitoring fiber channel connectivity using fiber switches.
4. Assists in setting up Storage Area Network(SAN) to include Raid groups across the disks to adhere to vendors best practice across different disk types.
5. Assists Administrators in setting backup clients and performing recoveries.
6. Assists in working with Enterprise Backup Solutions in an Enterprise Environment.
7. Maintains Enterprise tape libraries and maintains tape robots.
8. Assists server administrators on loading proper backup clients for the operating system on the supported server.
9. Assists Agencies with all backup environments to include non-enterprise supported tape libraries and tape drives.
10. Assists backup personnel with loading backup tapes in all respective tape drives and robotic libraries.
11. Configures tapes to be used in enterprise library by using enterprise backup best practices.
12. Assists in configuring server and data backup to adhere to state methods.
13. Assists in using server and data backup support tools to provide backup reports and ensure all backups are completed.
14. Assists server Administrator in managing and provisioning storage within the Server Operating System.
15. Assists in server and data backup support issues.
16. Assists in the maintenance of Enterprise server and data Backup solution for enterprise environment.
17. Assists in Maintaining Operating Systems in which Enterprise solutions reside.
18. Configures, maintains, and performs reporting on Data Domain storages for Enterprise Backup Environment.
19. Uses IT Best Practices for administering Operating Systems and Virtualization technologies and backup devices and components.
20. Assists in the maintenance and configuration of enterprise Backup network.
21. Assists in troubleshooting server and data backup client routing and server/data center firewall issues.
22. Assists in the Configuration of disk pools, storage groups, storage units, volume units, and robotic libraries.
23. Assists in the installation of Storage Area Networks(SAN) to include Raid groups across the disks to adhere to vendors best practice across different disk types.
24. Utilizes Virtual Operating System console to assist in troubleshooting issues, review logs, and manage the virtual environment.
25. Creates virtual machines, modify existing virtual machines, manage virtual machines and configure virtual machines base on customer requests or performance needs.

Communicating with Persons Outside Organization:

1. Interacts routinely with vendors website to properly send off and return tape containers.
2. Assists in setting up server and data backup rotations and shipping offsite to outside vendors.

Communicating with Supervisors, Peers, or Subordinates:

1. Coordinates communications between server and data backup staff and support groups to resolve issues, and to assist in escalating issues to advanced backup team members.

Competencies

1. Technical Learning
2. Decision Quality
3. Functional/Technical Competency
4. Problem Solving
5. Organizing
6. Planning
7. Time Management
8. Standing Alone
9. Customer Focus
10. Integrity and Trust

Knowledge:

1. Knowledge of enterprise servers
2. Knowledge of systems log
3. Knowledge of systems tools
4. Knowledge of array configuration
5. Knowledge of network attached storage (NAS)
6. Knowledge of storage area network
7. Knowledge of file share
8. Knowledge of common internet files system (CIFS)
9. Knowledge of fiber channel connectivity
10. Knowledge of fiber switches
11. Knowledge of raid groups
12. Knowledge of systems backup and recovery
13. Knowledge of tape libraries and robots
14. Knowledge of server operating system
15. Knowledge of storage provisioning
16. Knowledge of data domain storage
17. Knowledge of virtualization technology
18. Knowledge of firewalls
19. Knowledge of disk pools
20. Knowledge of storage groups
21. Knowledge of virtual operating systems console

Skills:

1. Active Listening
2. Troubleshooting
3. Learning Strategies
4. Equipment Maintenance
5. Installation

Abilities:

1. Deductive Reasoning
2. Oral Comprehension
3. Oral Expression
4. Problem Sensitivity
5. Written Comprehension
6. Written Expression
7. Dynamic Strength
8. Static Strength

Tools & Equipment

1. Computer
2. Cell Phone
3. Telephone
4. Printer
5. Broadband Internet

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.