Customer Service Agent - Work From Home>

[Customer Support / Fully Remote] - Anywhere in U.S. / Up to $18 per hour - As a Customer Service Agent you'll: Manage customer inquiries and support tickets through the customer service platforms HubSpot and Gorgias, ensuring timely and accurate responses; Understand customer needs and provide effective solutions, escalating complex issues to the appropriate team when necessary; Maintain detailed records of customer interactions, transactions, and feedback; Collaborate with other teams to improve customer service and product offerings based on feedback; Assist in creating and updating knowledge base articles, FAQs, and support documentation...Hiring Fast >>